THIRTEEN MILLION OF LONDON’S WORKING HOURS LOST EACH YEAR
23 April 2008
A recent YouGov survey, sponsored by leading London-based property maintenance company, Aspect Maintenance , has uncovered that over thirteen million working hours are lost in London each year, while company employees wait in for property maintenance engineers to turn up.
Around 4,733,000 million people are employed in London today. The poll of 996 people, of which 631 were employed in London, has revealed that nearly one third of those have had to take time off work in the last year, to wait at home for a property maintenance engineer.
Over half of the capital's full-time employees stated that the property maintenance engineer failed to turn up at the time promised. And, 47 percent of those surveyed had stacked up six hours or more of their time waiting in for a tradesperson.
Commenting on the research findings, William Davies, managing director at Aspect Maintenance, said:
"This survey illustrates the disruptive impact that tardy tradespeople are having on London's businesses, by unnecessarily wasting the working hours of employees. The property maintenance sector is undoubtedly one of the most poorly serviced industries in the UK – it seriously needs to clean up its act."
"At Aspect Maintenance, we guarantee a two-hour appointment time frame and we meet this window in 93% of casesv. By employing state of the art job management technologies we do everything in our power not to let down our customers or unnecessarily waste their time. We also have a policy of contacting the client, either by calling or texting them, where we are unable to make a scheduled appointment on time – something that many other companies don't do."
"We aim to turn the bad reputation of the property maintenance industry on its head – setting new, modern and highly professional standards. We want Londoners to be confident that they are letting a skilled tradesperson into their home, who is causing minimal disruption to their lives, particularly during a working day."
Aspect Maintenance operates across the domestic and commercial sectors. The company offers a fully-skilled workforce who can handle all maintenance issues, from the drains to the roof, and anything in between.
The company offers a 24-hour call out service, 365 days per year across London and the South-East. It also provides an estimation division, offering estimates for small maintenance work, through to large scale refurbishments.
Further information can be found at www.aspect-maintenance.co.uk, or by calling 0800 0828185.
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Katrina Walker/Caroline Wiggins
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